About a year ago, I realized that our customers weren't getting the customer calling experience they deserved. Our phone system was antiquated and inefficient, and it led to a lot of dropped calls, phone static, and frustrated clients. Fortunately, one of my top managers recommended updating our telephone system with a more modern design. We upgraded, and the difference was palpable. Our customers were happier when they called in about questions and returns, which made the investment worthwhile. Check out this blog to learn more about how a new telephone system could help you to improve your business and keep your customers happy.